One Drive folders changed to Internet Shortcuts - FOR THE SECOND TIME!!!

Anonymous
2025-02-19T00:12:24+00:00

In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.

Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?

Microsoft 365 and Office | OneDrive | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

63 answers

Sort by: Most helpful
  1. Anonymous
    2025-03-05T16:41:35+00:00

    Paid subscription, same problem here :(

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-03-05T14:02:27+00:00

    We have the same issue since 2025-03-04 with Office 365 Family paid version on all devices, worked for years, on windows 10 pro and windows 11 pro, works fine still on Android phones. Tried all suggestion and will try option of changing emails for family soon since we use and need this. Amazing that pricing will be going up next month for renewal.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-03-02T22:26:29+00:00

    This just happened to us and it is horrible. We use a shared folders for our ministry and personal family finances and not being able to have this locally, not being able to even move the new files that were saved in a new local private folder to the shared folder while online, it's a nightmare.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-03-02T21:51:30+00:00

    This now appears to have fixed itself.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2025-02-27T14:03:56+00:00

    Two days ago on one family computer they started working again. Today, they are back to internet shortcuts.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments