One Drive folders changed to Internet Shortcuts - FOR THE SECOND TIME!!!

Anonymous
2025-02-19T00:12:24+00:00

In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.

Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2025-03-22T23:18:20+00:00

    We tried to mitigate the issue by having my wife create a new folder and sharing it with me, but now I cannot add the new shared folder to my files! I get the error message "1 shortcut wasn't added".

    This is appalling. Something that worked for years without a problem and Microsoft just break it. No explanation, no information if/when a solution may be found, just intolerable silence. If we don't get a fix soon I will cancel our onedrive subscription and move to Google Drive instead.

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  2. Anonymous
    2025-04-21T04:46:36+00:00

    That's good, for you. I'm still looking at "Internet Shortcut" file types that used to be direct folder links.

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  3. Anonymous
    2025-03-06T17:50:25+00:00

    What I don't understand is that this is clearly a real issue, and not a new one, and there is no one on this thread from Microsoft providing any information or a date by which this issue will be resolved.

    The issue is causing me significant issues with sharing folders with my family and the workflow simply doesn't work using the browser

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  4. Anonymous
    2025-03-02T20:53:59+00:00

    Same behaviour as reported. The folders shared with my family are all broken. We need a fix ASAP.

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  5. Anonymous
    2025-02-27T13:37:56+00:00

    I have the same problem and it has propagated around everyone we share folders with. Seems to a low priority for Microsoft, perhaps they should use Google Drive for one drive instead as that actually works!

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