OneDrive shared folders showing up as URL links and not actual folders

This is absolutely absurd. I have a few shared folders that I did a long time ago that still show up as folders and I access the shared data file with an associate. We both PAY for the expanded Onedrive service and the way this is working right now creates a worthless situation. This appears to go back Years, not weeks, or months. It's hard to believe Microsoft is tossing out word salad that this is being worked on. Get your AI on it to figure out what is wrong with Microsoft's coding. We all need this to Function as Advertised. I don't want to pay for another subscription, unless I just drop Onedrive for another service all together. I do not think I am alone on this. Thank you for letting me vent regarding this ongoing problem.

Hello Mia,

It appears this bug has been around for almost two years. Your work around is not acceptable. There is no valid reason it should take this long to fix this "bug."

Since we are all paying for this product, the least the team could do is update the MicroSoft community on what has been done to attempt to fix this and what is holding the developers back from finding a solution. The constant "We are aware of this problem" is not a great start at open communication.

Thank you for addressing this concern in a more timely manner.

This seems to be a long ongoing issue that isn't being resolved.

Shared folders on Onedrive are appearing as a link and not folder in explorer since last 8 months. 8 months of promises that the problem will be solved soon. Is it a joke ?

I suggest to start a class action again microsoft to have endly a solution.

I'm now also having the same problem. Started randomly today whilst using my M1 Mac (Ventura 13.6.1).

I can see in other threads that this problem goes back to June or July of last year, yet still no progress? This is insane.