I cannot sign in to my personal Microsoft account. Please help me!

Reported
Anonymous
2025-03-10T15:50:14+00:00

Please help me log in to my Microsoft account. I continue to receive error messages, and I believe I used an incorrect phone number to log in. How can I correct it and log in? I continue to get blocked and cannot figure out how to unblock my account to get in. Please help!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

123 answers

Sort by: Most helpful
  1. Anonymous
    2025-05-26T11:40:53+00:00

    Please help me log in to my Microsoft account. I continue to receive error messages, and I believe I used an incorrect phone number to log in. How can I correct it and log in? I continue to get blocked and cannot figure out how to unblock my account to get in. Please help!

    Hello,

    I have now tried to recover my blocked account several times. My account is ***@outlook.com. I want to be able to purchase products and log in to this account. I have added the phone number **+*****and changed the password, but the account is still blocked. I have also tried the recovery form without success.

    Pleas help me. Sofie ***

    0 comments No comments
  2. Anonymous
    2025-05-25T21:45:21+00:00

    No puedo recuperar la contraseña

    0 comments No comments
  3. Anonymous
    2025-05-24T18:07:05+00:00

    my computer crashed April 9th. I had to purchase a new laptop. I was unable to sign into my microsoft account as it did not recognize my password. I was able to reach customer service after multiple attempts. We set up a chat and they took over my laptop. When they told me to restart I did and lost the chat. I have been unable to get it back. Chat# 7076510141

    My sign in email: ******@gmail.com (preferred)

    My recovery email: ******@outlook.com

    Phone 813-512-8620 no cell phone

    0 comments No comments