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This email came from you today....."Starting on 14/05/2025, the price for your Microsoft 365 Family subscription will change from AUD 139.00/year to AUD 179.00/year. "
This is totally excessive and wholly unjustified. I am completely uninterested in using your copilot system. All I want is the Word Excel and PowerPoint on my Mac.
I've seen some responses that suggest I can cancel and subscribe to MS 365 classic for cheaper.. But this not available in Australia. Are we Guinea pigs here to see how much you can gouge out of ordinary people. Shame on you and your ethics.
I think this move by you signals my final association with Microsoft and its products after nearly 40 years.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It is possible to downgrade: It is just very cunningly hidden, in hopes most people won't bother and just absorb the new price... but if you click on "cancel" and scroll down, you will find an option to change subscription plans to Microsoft 365 Classic without AI and for a cheaper price.
Me too. All I want is Word, Excel & Powerpoint. Dont use the cloud. Dont want AI or Copilot. Cant see any option in Australia to downgrade to classic, basic or anything cheaper. Understand the costs of developing these advanced features, but why do I have to pay such an unacceptable increase if I dont want or use these features?
To all,
I've been on MS-365 Personal for sometime now here in the UK & have it set to 'recurring-billing' at £59.99 per year on my online account & renews at the end of April.
I thought I'd check my online account to review the billing. Sure enough, MS-HQ have set my new pricing at £84.99 & is now listed as current subscription & notes two new items to their MS-365 plans, these are:-
The Copilot tool built into the 365 Apps & the Designer App with AI functions.
I can't recall receiving any e-mail notifications from MS HQ stating this 'Hiked' increase will occur this coming April, however, as MS HQ are always updating their OS system & 365 subscriptions, I have noticed the Copilot functions now appear in my 365 Apps. I've not used the AI tools much, when I do, its mostly on a web-browser & not too sure I'll use the AI functions in the 365 Apps.
I can see if you click on the recurring billing on ones MS Internet account, I now get presented with three MS-365 versions:-
MS-365 Personal at £84.99 per/year, MS-365 Personal Classic at £59.99 per/year & MS-365 Basic at £19.99 per/year.
The MS-365 Personal Classic looks the same what I had before all these updates. These plans have a 'Switch-Plan' tab at the bottom of each plan, I'll probably swich back to my original plan, now called Classic.
MS-HQ though need to make the pricing more clear in my opinion, as I thought all these AI updates were part of my original MS-365 subscription, given its the same plan name. Regardless of the MS-365 plan names we have now, its more professional & business like if MS-HQ, put customers who were on the original MS-365 Personal, on the new Classic plan at the same price, rather than assuming we require these additional tools at the price increase !
Perfect! Thank you, worked immediately for me. Payment setup for next year at the previous cost.
I cancelled my subscription. There are other programs I can write with that I don't have to pay for.