Excessive price increase

Anonymous
2025-01-09T08:29:55+00:00

This email came from you today....."Starting on 14/05/2025, the price for your Microsoft 365 Family subscription will change from AUD 139.00/year to AUD 179.00/year. "
This is totally excessive and wholly unjustified. I am completely uninterested in using your copilot system. All I want is the Word Excel and PowerPoint on my Mac.

I've seen some responses that suggest I can cancel and subscribe to MS 365 classic for cheaper.. But this not available in Australia. Are we Guinea pigs here to see how much you can gouge out of ordinary people. Shame on you and your ethics.

I think this move by you signals my final association with Microsoft and its products after nearly 40 years.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-02-16T10:04:50+00:00

    I has saved me money. It game me the kick I needed to cancel 365. Now I feel liberated. There are really good alternatives out there. Libre office if pretty good these days. You could use a separate cloud storage if you need it, or look into Google one, it's cheaper. My only problem with Google is they make it very difficult to migrate your data onto personal storage which could be a problem if you change your mind in the future.

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  2. Anonymous
    2025-02-12T23:19:11+00:00

    Australian here.

    This price increase is absolutely excessive

    Disgusting behaviour by Microsoft who know full well they have the market power to do this - all to support pumping money into servers for AI computing and absolutely nothing to do with Office tools themselves.

    They don't even allow you to share AI functions with Family members on the family plan. Only the Account owner/holder can use it.

    Really Microsoft? You're charging that much and my family members can't even use ALL the functions?

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  3. Anonymous
    2025-01-31T07:15:47+00:00

    At last ! The option to downgrade is now available in Switzerland. as posted in several replies, this now works (for me)

    https://support.microsoft.com/en-us/office/switching-to-microsoft-365-personal-and-family-classic-plans-58342e83-38e7-4cda-b63b-88604a8fb7ef

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  4. Anonymous
    2025-01-28T09:31:45+00:00

    I filed a complaint with the ACCC today. I recommend other users do the same.

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  5. Anonymous
    2025-01-22T13:32:35+00:00

    And MS wonders why their stock has been floundering. CRAZY - if I or anyone else wants AI make it an added value purchase. I and most people do not need it. LOWER THE PRICE!!!!!!!!!!!!!!!!!!

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