User content migrated. Cannot access disabled item. (OneDrive ERROR)

Anonymous
2024-09-28T17:54:19+00:00

Noticed on 9/27/24 I'm receiving the following error via web browser (Chrome and Edge), as well as the iOS app: "User content migrated. Cannot access disabled item." I can only see some of my files in the Recents view, but none of them open. Also, when I go to OneDrive settings, most of my settings are blank. I've verified my account is currently active.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

51 answers

Sort by: Most helpful
  1. Anonymous
    2025-04-24T11:20:31+00:00

    Microsoft Support said it's a known issue they are working on but don't give any info or timeline.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-10-03T12:24:09+00:00

    I'm having the same as issue. It's also urgent for me to have access to my files.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-10-03T06:16:13+00:00

    I HAVE HAD THE SAME ISSUE SINCE LAST WEEK I HAVE TRIED EVERYTHING AND CAN NOT ACCESS IT, I CAN'T WAIT TILL THE END OF OCT MISSING IMPORTANT DATA!!!!!!!!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-10-01T23:21:43+00:00

    I have sent an email to the onedrive support team and have a case #. I need these files for school. This cannot wait till the end of October. Is there anything else we can do to get immediate support?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-10-01T20:48:54+00:00

    I am having this same issue. I have files in my One Drive I need to get to. This needs to be resolved ASAP. Waiting until end of Oct is not acceptable.

    Was this answer helpful?

    0 comments No comments