Run the OneDrive troubleshooter

Anonymous
2024-10-07T06:21:28+00:00

Correlation Id: 57ffe0fc-905c-4468-a423-86d277c19ebdTimestamp: 2024-10-07T06:15:29.000ZDPTI: a3240adb8c225da65887f67d2ac9b19d088cc401c9031d7dc4e4544bea123166Error Tag: 7q6caError Code: 1067

Microsoft 365 and Office | OneDrive | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-11-15T14:43:20+00:00

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  2. Anonymous
    2024-11-15T11:21:34+00:00

    Hi, I can't open any file (pdf, excel, word etc) that were saved before February 2024

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  3. Anonymous
    2024-11-14T14:23:30+00:00

    it is not signing in or connecting to one drive on my desktop pc

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  4. Anonymous
    2024-11-11T14:43:11+00:00

    If you have a Windows Live account, you should be able to access your old OneDrive... that is if it is not attached to an expired Microsoft Office 365 account versus your Windows 11 Pro installation.

    To access OneDrive using a Windows Live account, you can:

    1. Open any web browser and go to onedrive.live.com. Sign in with your Microsoft account credentials
    2. Go to onedrive.com, enter your Microsoft account credentials, and select Sign In
    3. On your computer, search for "OneDrive" and sign in with your account email and password

    Try resetting OneDrive: 4. Reset OneDrive - Microsoft Support

    If your old laptop is holding an old Microsoft Office 365 or Windows 11 Pro installation, then it also is storing information for that login in its credentials:
    Accessing Credential Manager - Microsoft Support 5. You may have to delete the login credentials on the old laptop.

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  5. Anonymous
    2024-11-11T14:02:45+00:00

    cannot upload files on onedrive web

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