Run the OneDrive troubleshooter

Anonymous
2024-10-07T06:21:28+00:00

Correlation Id: 57ffe0fc-905c-4468-a423-86d277c19ebdTimestamp: 2024-10-07T06:15:29.000ZDPTI: a3240adb8c225da65887f67d2ac9b19d088cc401c9031d7dc4e4544bea123166Error Tag: 7q6caError Code: 1067

Microsoft 365 and Office | OneDrive | For home | Other

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  1. Anonymous
    2024-10-10T12:32:59+00:00

    I am using app based as well as web based one drive.

    PDF files are not syncing.

    Other type of files are syncing (MS Word, Excel, Power Point, images)

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  2. Anonymous
    2024-10-10T12:30:39+00:00

    PDF file are not syncing

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  3. Anonymous
    2024-10-07T08:12:03+00:00

    Αυτή η απάντηση έχει μεταφραστεί αυτόματα. Ως αποτέλεσμα, μπορεί να υπάρχουν γραμματικά λάθη ή περίεργη διατύπωση.

    Dear ΕΡΡΙΚΟΣΚΡΕΜΟΝΑΣ,

    Welcome to the Microsoft Community.

    Based on the information you've shared, I understand you're having trouble running OneDrive, and I understand how you feel when you're having problems.

    To help you better, I'd like to know more about it:

    • May I ask what you're having problems with OneDrive? Does it connect to OneDrive or when accessing certain files?
    • Are you on the web version of OneDrive or the desktop app?
    • Are you troubleshooting again? Avoid giving you duplicate scenarios.

    Just to explain, some more users have been experiencing issues similar to yours recently, and we collect threads about it. If convenient, you can describe your problem with us in more detail so that we can have a better idea of the direction of the problem.

    You are welcome to contact us at any time and we wish you all the best.

    Best wishes Isabella-MSFT | Microsoft Community Support Specialist

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  4. Anonymous
    2024-10-14T01:57:17+00:00

    Some files are not syncing.

    Running this from my PC

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  5. Anonymous
    2024-10-13T13:01:54+00:00

    I have Onedrive on my pc. It keeps opening old files. I'll have to check every time that the file opened is the latest version? Any tips for doing this?

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