Teams Chat - copy/paste

Anonymous
2024-08-28T07:54:37+00:00

When in Chats in Teams we used to copy conversations and paste them into other docs. This brought across name/date and chat text.

Now when we do this it only brings across the text; name/date are missing. This causes issues for us as we cannot keep accurate records.

Has this facility been changed/withdrawn in an update? Is there a workaround?

Microsoft 365 and Office | SharePoint | For business | Windows

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  1. Anonymous
    2024-09-26T12:53:06+00:00

    Follow up...

    I did open a ticket with Microsoft who said this IS a feature change, but do realize there is a need for end users to choose if they want full chat (with names & timestamp) or just text.

    I was told a Feature Request is in play for this to be addressed by that MS group, but no ETA or timeframe is provided.

    Hoping this article and other related articles raise the priority, but only time will tell.

    Thanks, everyone, for continuing to input possible workarounds that may help some and for keeping this stream alive until a resolution is provided.

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  2. Anonymous
    2025-03-07T14:43:41+00:00

    THis option stopped working a few weeks ago and I have not been able to identify another solution. The forward feature is ***********ABSOLUTELY********** useless!!!!!! No one has to only capture a time stamp on a single message. We have to capture discussions that sometimes span a week or more. Microsoft please do something to correct this and provide a workflow to capture with and without metadata. THIS IS URGENT AND CAUSING SERIOUS PROBLEMS FOR CORPORATE USERS!!!!!!!!!!!!!

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  3. Anonymous
    2024-09-25T18:13:47+00:00

    MS is a monopoly hence they have no incentive to keep their users happy. What (somewhat) surprises me is the very low number of postings in this thread. Looks like most Teams users don't care. I thought there would be a stronger/more vocal response to this "change". Evidently, most users just took in the change as is. So, if MS does look at the feedback, someone on their side is probably laughing at those few who protest here...

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  4. Anonymous
    2024-09-27T16:05:06+00:00

    That is a terrible design choice. Anyone who uses this professionally and wants to use any Teams information outside of teams absolutely needs to know who sent a particular message. A screenshot of conversation is not nearly as useful as actual text. I cannot believe that "most users prefer" not to know who sent them a message.

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  5. Anonymous
    2024-08-28T09:22:00+00:00

    Dear Hanif888,

    Good day! Thank you for posting to Microsoft Community.

    Based on your description, we have received a number of requests on this, and the team is currently looking in the situation. I apologize for the inconvenience this may cause. In the meantime, the workaround is selecting the message with Time Stamp and name of the person you want, and while still holding the mouse button down, press CTRL + C and CTRL + V. Therefore, I will update this thread as soon as I get any additional information about the query and the fix timeline.

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    Also, if you have the organization admin permission, you can also raise a service request to report this symptom to our online channel through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated.

    Thank you for your precious time. Have a nice day.

    Sincerely,

    Libeamlak | Microsoft Community Moderator

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