OneDrive: Shared folders are only available via internet shortcut

Anonymous
2024-06-14T10:21:46+00:00

I am having problems with shared folders in OneDrive. They are showing up as internet shortcuts only, I used to have them in File Explorer as a folder that I would click on to access content of that shared folder. My IT person found a website stating that Microsoft is aware of this issue. When will this be fixed?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-05-20T15:30:38+00:00

    I can confirm that this issue is now resolved at 6 of the 7 sites that have been affected.

    The URL shortcut has been replaced with a folder that once again allows for browsing and accessing files from "Shared" folders within Windows Explorer.

    {in the UK}

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  2. Anonymous
    2024-06-24T17:22:39+00:00

    We have been experiencing an issue with shared folders only appearing as internet shortcuts in File Explorer since 6-17. When can we expect a resolution for this issue? Is this issue only with personal/ family accounts and not business accounts?

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  3. Anonymous
    2024-06-21T17:10:43+00:00

    Is there any expectation as to when this might be fixed?

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  4. Anonymous
    2024-06-17T22:35:23+00:00

    Hi! I have the same problem. How can I fix it?

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  5. Anonymous
    2024-06-17T18:43:12+00:00

    Has a fix been issued for this yet? Is it machine specific? Or account specific?

    -Matt

    Hello, Reception Skyway Park

    Thanks for raising your concerns in Microsoft Community.

     

    We are aware of the issue and are working on resolving it. The url files will automatically convert back to folders when the issue is resolved. For now, we recommend accessing shared folders that are in this state on OneDrive.com.

     

    Please refer to this information here:

    Add and sync shared folders to OneDrive for home - Microsoft Support

     

    Warm Regards,

    Mia | Microsoft Community Support Specialist

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