OneDrive: In windows 11, file explorer no longer allows you access to shared folders within "my files" or QuickAccess except as a link to the online version of the folder

Anonymous
2024-06-09T18:14:40+00:00

These issues are specifically for accessing files/folders within File Explorer.

Noted today that for shared folders that were previously added (and readded today) to My Files do not allow access to the contents of the folder but instead they appear as a link to the webpage portal for access to the folder.

Initial access to the web portal version did not seem to work until after logging out and back in again (I think this is referenced in a published workaround).

Further, the same shared folder cannot be accessed via the link in Quick Access. It provides a "location is not found" error instead.

Not sure if there's a fix to this pending?

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

129 answers

Sort by: Most helpful
  1. Anonymous
    2024-10-07T11:38:54+00:00

    I think Microsoft has removed the feature of accessing the files on onedrive via windows explorer. They said it will work on onedrive business version, so it's clearly business tricks for making more money.

    I was using the Onedrive until now but yesterday I started using IONOS Cloud (Next Cloud). Its work far more better then onedrive and you can access the files using Windows Explorer. So no more Onedrive.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-08-27T17:09:19+00:00

    How do I reach an actual person to get a problem resolved. These forums are getting us no where and the issues just keep getting worse

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-07-31T13:27:42+00:00

    Microsoft, PLEASE restore the "Add shortcut to My files" option in order to solve this issue. This is a total inconvenience, and it has been going on for too long.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-07-22T19:50:44+00:00

    Wish I could tell you what I did, but it’s working again. I removed it, did a reset, etc and it’s good again. Like you, I use Google Gmail and need to attach files all the time. I don’t know if I removed 11 and went back to 10 or what. I’m wondering if the whole Microsoft outage played a role too?!?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-07-02T14:58:35+00:00

    Over the past two weeks, we've been facing a similar persistent issue, where files do not appear in File Explorer when accessed online for shared files. Despite our efforts to resolve the problem through various methods, the issue remains unresolved.

    We tried unlinking and re-linking the PCs, reinstalling OneDrive, and even the OS running on our PCs while keeping personal files, resetting the PC and deleting all files. Unfortunately, none of these steps have restored the files to File Explorer. This situation affects our collaboration using the shared folder contents and we are loosing money everyday. Please solve this issue as soon as possible.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments