OneDrive: In windows 11, file explorer no longer allows you access to shared folders within "my files" or QuickAccess except as a link to the online version of the folder

Anonymous
2024-06-09T18:14:40+00:00

These issues are specifically for accessing files/folders within File Explorer.

Noted today that for shared folders that were previously added (and readded today) to My Files do not allow access to the contents of the folder but instead they appear as a link to the webpage portal for access to the folder.

Initial access to the web portal version did not seem to work until after logging out and back in again (I think this is referenced in a published workaround).

Further, the same shared folder cannot be accessed via the link in Quick Access. It provides a "location is not found" error instead.

Not sure if there's a fix to this pending?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-02-23T05:20:50+00:00

    People have been posting this issue here for months. Is this not Microsofts site? I've yet to see them chime in to at least act like they care. We are all paying for a service that we are not getting. They should at least offer a discount on our subscription until they fix this.

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  2. Anonymous
    2025-02-23T01:52:53+00:00

    Same here. Lost my shared folders in OneDrive on Windows 11 yesterday (22-Feb 2025). OneDrive started creating duplicate folders in the "FolderName-ComputerName" naming convention for the lost shared folders and stored some files I edited in there (presumably local copies of the online originals). The shared folders are still accessible (online in the web browser) via links shown in the OneDrive folder in Windows Explorer, but they are no longer accessible for syncing in OneDrive, and I can't directly view, open or save the files in any apps anymore.

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  3. Anonymous
    2025-02-22T15:11:00+00:00

    This is still an issue as this just happened to me today. I can no longer save a word doc to a shared onedrive folder.

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  4. Anonymous
    2025-02-22T00:16:05+00:00

    You're very lucky that it just started to happen you. It's been going on for a year and a half with me. They've been telling me for that long the engineering team is working to fix it. Can you believe Microsoft can't fix there own stuff. However, they keep advertising 365 as a wonderful product.

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  5. Anonymous
    2025-02-21T22:13:11+00:00

    I did not have this problem back in 2024, but I'm facing it since today. Please fix asap

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