OneDrive shortcut appears as an internet shortcut instead of a folder

Anonymous
2024-06-24T08:09:48+00:00

A OneDrive folder has been shared with me, but in windows File Explorer, it appears as a link rather than a folder when I add it as a shortcut to OneDrive "My Files". How can I fix this so the shortcut appears as a folder instead of a link?

Your help will be greatly appreciated.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-11-15T08:00:46+00:00

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  2. Anonymous
    2024-08-13T22:57:34+00:00

    I would really like this resolved. It is a known issue and costing our workers a LOT of efficiency problems. We have called support 2 times and neither has resolved it and referred us to another team.

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  3. Anonymous
    2024-07-12T16:47:31+00:00

    It seems there are 2 types of personal Microsoft accounts.
    SPO and normal account (Production acc).
    When we share a folder from SPO account to a normal account and add it to our normal account's 1drive, it displays as internet shortcut.

    You can check the same by right-clicking on internet shortcut of shared folder >Properties.
    you will see, "LinkifiedSPOShortcut-Prod&CallerId=Sync-Windows" in the shortcut.

    Now how to find whether your Microsoft account is an SPO or not?

    Log onto OneDrive website in a browser, trying sharing a file/folder to anybody, the UI windows will be modern one when compared to Prod acc (normal acc)
    Normal acc share windows below:

    SPO acc share windows below:

    Microsoft acknowledged it: https://support.microsoft.com/en-us/office/add-and-sync-shared-folders-to-onedrive-for-home-8a63cd47-1526-4cd8-bd09-ee3f9bfc1504

    I am assuming it will be fixed when all Prod/normal accounts are migrated to SPO.

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  4. Anonymous
    2024-11-29T08:31:45+00:00

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  5. Anonymous
    2024-07-26T19:15:31+00:00

    This has been going on for months now. I get responses to this issue from people that seem to be well versed in this product. Is seems like the support has been outsourced. It is clearly not the support I've received from Microsoft professionals in the past. These people just don't seem to be capable.

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