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Good morning,
I am an experienced IT professional.
I have already confirmed permissions to one drive folders are fine.
And, one drive has been reinstalled etc.
The account in question is just a free outlook.com account.
Issue - You used to be able to see a sync option on the web access for any shared folders.
The folder was shared from another free one drive account.
This is no longer there.
I can add a shortcut, that is all.
And while the user can in indeed click on the shortcut to access files, the access is ONLY web access.
From my reading of other blogs, I assume that Microsoft no longer allow one drive free to sync shared folders to explorer?
And I need to advise my client to move to sharepoint. - or, a 365 business account.
Thank you.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Shared folder cannot be accessed / sync thru file explorer.
Big problem as my client is trying to switch to one drive from Box.
If this problem cannot be fixed, we have to return back to box.
Since February, 20 the same problem!
Eight months? (since first post on this thread) "Microsoft is aware of the issue..."
Shared Folder disappeared from explorer on client PC and only slow and cumbersome web access is possible.
NO support. NO fix. Troublesome and time-consuming work-around.
We'll be demanding a discount on our PAID 365 subscription for loss of functionality without an acceptable fix.
Reasons to find a global alternative for a merciless Office365 MONOPOLY are increasing...
Thanks to all of the responses.
The replies coming in have just confirmed the changes Microsoft have made.
Which in this case of change, are a damn inconvienience to the clients I support.
Any update yet?
This problem still persists with no resolution in sight. I may have to go back to some type of my own network attached storage and just forget OneDrive altogether.