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Good morning,
I am an experienced IT professional.
I have already confirmed permissions to one drive folders are fine.
And, one drive has been reinstalled etc.
The account in question is just a free outlook.com account.
Issue - You used to be able to see a sync option on the web access for any shared folders.
The folder was shared from another free one drive account.
This is no longer there.
I can add a shortcut, that is all.
And while the user can in indeed click on the shortcut to access files, the access is ONLY web access.
From my reading of other blogs, I assume that Microsoft no longer allow one drive free to sync shared folders to explorer?
And I need to advise my client to move to sharepoint. - or, a 365 business account.
Thank you.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is crazy - we have a family subscription.
1 shared folder is actually a real folder
and from another account a shared folder is just a link.
Please microsoft this is going on for months now - fix this nonsense you created..
I've been suffering this problem since June and had hoped that as it's part of a paid for 365 subscription, it would've been fixed with some urgency. My wife and I had been using shared folders synchronised across our respective PCs, We've now moved to Google Drive, as the 15GB each on the free service is sufficient for our needs. We'll also be reviewing whether to continue our subscription, as the functional updates to Office 365 are minimal and irritating!
Just to update everybody.
This problem is only present in some OD accounts, not all.
It seems to affect "newer" accounts (just a hypothesis)
And yes as of Nov 2024 it is still happening.
This is definitely a big issue as working online is not that convenient. I hope Microsoft solves this quickly
They are already not addressing this for months now. Don't expect a solution anytime soon, if at all. It's just the way this garbage company works. Better find non-Microsoft alternatives quickly!
HI Mark, I was recently asked to update sync icons for the OneDrive and I did so on 18 July. I can now download the shared folder from the online OneDrive. But it is an offline folder. How can I add it to my OneDrive Desktop as a synced folder like last time? Has the problem been solved? Please advise. Thank you!