MS Word lagging on 2020 Apple M1 MacBook Pro

Anonymous
2024-05-18T01:38:19+00:00

EDIT: I uninstalled and reinstalled Word as an older version (16.84) and Word works perfectly well.

I have an Apple MacBook Pro M1 chip from late 2020. It works perfectly well. However, Word starts lagging when I use it for a few minutes. This is not an issue with my computer – all other programmes work perfectly well while Word is lagging.

I tried uninstalling Word and reinstalling it, but this problem has persisted. I have closed all other apps bar Word, but Word still lags. I have also tried moving documents out of my OneDrive folder so they weren't being autosaved onto the cloud, but the lag persisted. Running Activity Monitor on Mac does not show excessive strain on Memory, CPU etc. from Word.

I recently installed an update, and I wonder whether this is the cause? Stumped as to how to fix this issue.

Microsoft 365 and Office | Word | Other | MacOS

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  1. Anonymous
    2024-08-17T23:36:40+00:00

    Thank you so much!

    I was able to download the earlier version and everything appears to be working well. I am so relieved I'm in tears. I have lost so much time to this disaster. Now I can finish my work and get it back to my student.

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  3. Anonymous
    2024-05-28T23:16:07+00:00

    Resolved!

    1. Delete your current version of Word only
    2. Go to Microsoft Word from the App Store., download that copy of WORD as it was made more recently.
    3. Microsoft said this should solve everything.

    YEAHJ!

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  4. Anonymous
    2024-05-24T15:11:54+00:00

    Yes - I agree and I also this situation may be a result of the Microsoft laying off 10,000 workers in 2023 in an effort to cut costs/boost profits. Often when companies approach layoffs, they lay off the older and more expensive workers, the ones with the accumulated organizational knowledge. Basically the guys who wrote the program and could fix the program, may not be there any longer. Note that Microsoft laid off 10,000 workers in a quarter that they posted an $18 BILLION profit. It's maddening because of the personal impact it's having on me but this company is big enough that this should have been fixed by now. If there's a class action lawsuit coming - I'm 100% in to join because at this point, Microsoft should be compensating users for the opportunity cost of this bug.

    https://www.npr.org/2023/01/18/1149739148/microsoft-slashes-10-000-jobs-the-latest-in-a-wave-of-layoffs

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  5. Anonymous
    2024-05-24T01:59:53+00:00

    I 100 percent agree. A company the size of MS with its technicians should have fixed the issue by now. Just spoke with someone from MS tech support as part of a follow-up consulate. I told him of the bug- this forum- he didn't even know about it. When l get home l will send him the thread link.

    I recommend screenshooting all thread comments for media exposure.

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