MS Word lagging on 2020 Apple M1 MacBook Pro

Anonymous
2024-05-18T01:38:19+00:00

EDIT: I uninstalled and reinstalled Word as an older version (16.84) and Word works perfectly well.

I have an Apple MacBook Pro M1 chip from late 2020. It works perfectly well. However, Word starts lagging when I use it for a few minutes. This is not an issue with my computer – all other programmes work perfectly well while Word is lagging.

I tried uninstalling Word and reinstalling it, but this problem has persisted. I have closed all other apps bar Word, but Word still lags. I have also tried moving documents out of my OneDrive folder so they weren't being autosaved onto the cloud, but the lag persisted. Running Activity Monitor on Mac does not show excessive strain on Memory, CPU etc. from Word.

I recently installed an update, and I wonder whether this is the cause? Stumped as to how to fix this issue.

Microsoft 365 and Office | Word | Other | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

83 answers

Sort by: Most helpful
  1. Anonymous
    2024-05-22T05:11:19+00:00

    I feel your pain.

    It was the same for me. I had an assignment due on Sunday. What should have taken an hour or so on the third draft took me all day because Word would only give me 5 -10 minutes before crashing. Sometimes, it didn't even save, so I started to screenshot each paragraph.

    Try typing into an email or using the Google version of the Word- save it to iCloud.

    Monitor - the Mbytes in activity monitor- when it gets too high, save, shut it down, and start again.

    I am now using the Apple Word version, and all is good.

    Good luck!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2024-05-21T05:31:18+00:00

    same issue ;

    I have restored my Mac to factory settings and paid for another MS Office instead of using my husband's—same issue- waste of money.

    Activity monitor shows Word doc moves from Megabytes to G- Bytes in ten minutes or so, and Word crashes.

    I sent six messages to MS today, but no reply .

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-05-20T15:59:05+00:00

    I still have the same problem even though I had updated to Sonoma 14.5.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-05-20T14:49:55+00:00

    I am still getting it - has it improve for anyone else?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments