Please help me disable personal vault I didn't want it and I can't get rid of it.

Anonymous
2024-04-01T00:05:17+00:00

Please help me disable personal vault I didn't want it and I can't get rid of it.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-05-14T04:44:22+00:00

    Dear Microsoft Support, I am writing to request assistance with removing the Personal Vault feature from my OneDrive account. I have been a long-time Microsoft 365 customer and a dedicated user of OneDrive, and until now I have been quite satisfied with the service. However, since enabling Personal Vault less than 48 hours ago, it has caused me nothing but inconvenience and frustration. I’ve attempted to find a way to disable or remove the feature entirely, but there appears to be no clear or accessible method to do so. When locked it prompts me to unlock it stating theres a syncing error and when unlocked it prompts me to lock it. I understand that Personal Vault is designed for enhanced security, but in my case, it has proven to be more of a hindrance than a help. I kindly and sincerely implore you to assist me in removing or disabling this feature from my account, or to guide me through any possible workaround. I greatly appreciate your help and look forward to your response.

    FYI - your stated solution in Saurabh Mishra3's message does not work.

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  2. Anonymous
    2024-10-22T15:01:22+00:00

    This is the official answer. Mark it please.

    *edit* Never mind, that doesn't work either. WIndows is truly a peasant's software with a design that is focused on wasting time.

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  3. Anonymous
    2024-10-22T01:16:28+00:00

    No I like OneDrive I hate Personal Vault just give us the option to get rid of it

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  4. Anonymous
    2024-10-21T19:21:46+00:00

    There is no option to disable it making it impossible to use for purposes such as uploading files over night. I have no other option but to cancel the subscription and move to different platform.

    I would like to request a refund of the remaining subscription period.

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  5. Anonymous
    2024-09-15T06:36:47+00:00

    I'm with you there I've considered switching to a Mac or Chromebook it depends on which one would have the best memory. Currently my PC has 2 TB. So unless Mac or Chromebook could match that I'll stick with PC. But MS Needs to take note there comes a time when our patience will run out and then watch us leave MS's sinking ship.

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