A Microsoft file hosting and synchronization service.
Dear Microsoft Support, I am writing to request assistance with removing the Personal Vault feature from my OneDrive account. I have been a long-time Microsoft 365 customer and a dedicated user of OneDrive, and until now I have been quite satisfied with the service. However, since enabling Personal Vault less than 48 hours ago, it has caused me nothing but inconvenience and frustration. I’ve attempted to find a way to disable or remove the feature entirely, but there appears to be no clear or accessible method to do so. When locked it prompts me to unlock it stating theres a syncing error and when unlocked it prompts me to lock it. I understand that Personal Vault is designed for enhanced security, but in my case, it has proven to be more of a hindrance than a help. I kindly and sincerely implore you to assist me in removing or disabling this feature from my account, or to guide me through any possible workaround. I greatly appreciate your help and look forward to your response.
FYI - your stated solution in Saurabh Mishra3's message does not work.