Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Probably the dumbest thing Microsoft has ever suggested; 'roll back to an earlier build that has security vulnerabilities'. Jeez!
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Update error code 30088-27 Office 2021 what to do to get corrected????
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Probably the dumbest thing Microsoft has ever suggested; 'roll back to an earlier build that has security vulnerabilities'. Jeez!
Unfortunately, Dominic's suggestion to run the Online Repair tool did not repair the issue. Subsequent to the July 2024 Office 2021 update (BUILD 2406), Office 2021 stopped taking updates and would not download the August 2-24 update and displayed Error Code 30088-27. My network connection is good and works for all other internet traffic. My Office 2021 Plus subscription in listed on my MS account. MS needs to acknowledge and address this problem as as MANY users are reporting it.
Here is a screenshot:
Hey Microsoft... come spy on everything we do is not really a fix now is it? If people have connected experiences off then they should respect that.
After trying everything listed on this thread, EXCEPT updating to the latest version and build using elevated command, I decided to once again do an online repair. After it completed I verified I now have 2407 (17830.20138) for Office. I tried the update now, and believe it or not, I didn't get the 30088-27 error, I got the message you are up to date!!!!!
I'm running Office 2021 Pro Retail 64-bit version, on my Windows 11 Desktop.
Just thought I'd share my latest to this confusing mess. Don't know if this is permanent, as I just finished the repair about an hour ago, but I clicked on update now several times and keep getting I'm up to date, NOT 30088-27.
Regards everyone,
Gordon
Forgot to mention. At the time of online repair I left the "Experiences that download online content" and "All connected experiences" turned ON. Not sure if the repair would have had the same effect if I had them turned off.
Well, I've finished this entire thread. It's 10:28 PM EDT on August 2, 2024.
I see in the 3 or 4 pages since Simcha-Yitzchak's initial post about the Help question, that "Enabling Connected Experiences" (cute euphemism) has helped people access Help AND also perhaps fixed the update problem that triggered this entirrrrrrrrrrrrrrrrrrrrrre thread. So I might try that -- but not tonight.
I sympathize intensely with the heroic Pedro and Prius, and Don earlier, and anyone else who said that they were going to wait for MSFT to fix this.
But I might try the Connected Experiences tactic anyway, next time I'm on this PC, tomorrow evening or Sunday. I'll report back on what happens.
PS -- Someone earlier asked what use this forum was if MSFT wasn't paying attention to it. I'll tell you. It assures us that we're not going through this madness alone. It enables us to see other smart people try things. Sometimes great minds do think alike.
PPS -- I agree completely with the people who prefer perpetual licenses. But MSFT screws up even those. I'm so fed up with Win 10 and Office 2019 that I've paid someone to preserve my Win 7 PC with Office 2010 on it, and I'm going to keep it off the internet so I can always have a stable, familiar environment to fall back on when I need it for my long-term projects. I've given 35 years over to MSFT, but now they've clearly lost control of their products, and subscriptions and AI are going to make things even worse. Life's too short to spend my remaining couple of decades under the whims of MSFT's ineptitude.