Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-23T16:12:13+00:00

    Microsoft,

    Can you provide useful feedback such as where we can check to see the status of the problem AND/OR what priority this is in the release schedule. In addition providing a work around or alternative technique would be useful.

    I am feeling quite abandoned as our business depends on this feature working.

    A response of we know its broke and we will get to it when we can does not seem adequate.

    Thanks

    Obbie Pet

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  2. Anonymous
    2024-06-23T06:03:19+00:00

    It seems that this issue started long before this thread started.

    On May 21:

    https://answers.microsoft.com/en-us/msoffice/forum/all/why-internet-shortcut-is-created-when-i-give-add/91bea314-d6d7-4bcb-a88f-1137e934ac59

    so... more than 1 month without a fix

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  3. Anonymous
    2024-06-23T04:04:13+00:00

    Hello everyone,

    It happened to me yesterday. All my wife's and my devices only have the internet links. This means we are denied access to our private data as we can no longer use it directly for editing (I'm not talking about Word, Excel etc. here, but programs like PaperPort and others).

    I also had to reinstall and synchronize OneDrive on all devices due to errors. A personal disaster for us.

    Unfortunately, I don't think it's a bug, but rather that the function has been deliberately changed. Once again, to the chagrin of users.

    Hallo zusammen,

    mich hat es gestern erwischt. Auf allen Geräten meiner Frau und mir sind nur noch die Internetverknüpfungen vorhanden. Damit ist uns der gesamte Zugriff auf unsere Privaten Daten verwehrt, da wir sie nicht mehr direkt zur Bearbeitung nutzen können (ich spreche hier nicht von Word, Excel etc. sondern Programme wie PaperPort und anderen).

    Zudem musste ich auf allen Geräten wegen Fehlern OneDrive neu installieren und synchronisieren. Für uns eine Persönliche Katastrophe.

    Leider glaube ich nicht an einen Bug, sondern an bewusstes ändern der Funktion. Wiedermal zum Leidwesen der User.

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  4. Anonymous
    2024-06-22T11:56:40+00:00

    22nd now, still ongoing?

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