Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

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Anonymous

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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3,079 additional answers

Anonymous

2025-05-26T10:40:13+00:00

I posted here back in July with a workaround for this and rarely checked back, but I'm here again to say that after 11 months and 2 weeks, the shared folder that I use has turned back into a usable Onedrive folder, that doesn't open in a browser. Glad there was an explanation after all. (Although it still doesn't show up in the 'shared' section on the Onedrive web page...)

The folder icon still has the little arrow symbol on it, which I think is not the usual way shared folders appear? And it has the different name I gave it when I was panicking and messing around with unlinking and relinking back in June, so I hope I can change that 'local' name with no issues.

Strange that this has happened directly when my workaround stopped fully functioning. (I'm wondering if a windows update caused that issue with intermittent access to the Onedrive share as a 'mapped network drive')
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Anonymous

2025-05-26T04:13:10+00:00

what a poor service of onedrive, this issue has been raised up yrs ago, but till today not solve.
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Anonymous

2025-05-24T13:38:55+00:00

But it is now 24th May 2025 and these issues are still happening.

How long will it be before this migration is completed please. I am currently having NOTHING BUT PROBLEMS with OD and its been months since this info was posted
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Anonymous

2025-05-22T23:29:00+00:00

Just to add that I also was migrated today.

I got the email subject: Many files were recently deleted from your OneDrive

Then I rebooted and OneDrive started processing/ downloading etc.

It got stuck on "processing" even after a reboot so I deleted the link folder and re-added it and hey presto all my files are back.
Notice the arrow indicating the files are from somewhere else but they are all locally synced again on my disk.

Thank you to everyone else who provided updates, it helped me keep the faith!
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