Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-11T13:09:18+00:00

    It is interesting that the shared drive is still connected on the iPhone app as a shared folder while the windows desktop version is broken.

    Maybe a client program issue on windows desktop.

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  2. Anonymous
    2025-05-11T13:06:11+00:00

    Yes that is the problem. All shared files that were once on your local drive were deleted and an internet link instead. So now you have to be connected to internet to get to shared drive.

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  3. Anonymous
    2025-05-11T12:43:19+00:00

    Interesting! I received the “many files were deleted” email yesterday. However all my shared folders still show up as Internet Shortcuts.

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  4. Anonymous
    2025-05-10T22:15:06+00:00

    This just started happening with my microsoft365 business account as well, so it doesn't look like it's only to personal account anymore. Everything was working fine until yesterday, and this morning, the shared folder has become internet shortcut.

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