Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  2. Anonymous
    2025-05-02T11:15:43+00:00

    The feedback Hub has several "bug" reports matching this issue, but they seem to have little attention. The upvotes for each one are still in the single digits. I doubt it helps, but surely couldn't hurt, if everyone that sees this message chain could also go to the feedback hub, then find matching issues and upvote every one of them...

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  3. Anonymous
    2025-05-02T08:39:11+00:00

    did anyone find a way to determine which online version is used by one specific account ?

    I understand Microsoft has billions of accounts to migrate but i guess the people using this feature are much much less

    if we could understand what version one account is on and request the migration to the right one ... this mess would fix rather quickly

    today we are blind because we don't even know what accounts are still on V1 and need to be moved on V2

    anyone know for a way to make this proposal official to Microsoft ? after all this is just a user forum

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  4. Anonymous
    2025-05-02T03:14:23+00:00

    I am note certain that this forum is seen by Microsoft employees. The best thing to do is use the Feedback Hub app. And become very visible.

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