Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-28T02:22:08+00:00

    Welcome to Microsoft cyberfreaking service of your dater and your minder, please fasten your seatbelts, it is going to be a bumpy ride, there may be a loss of dater or consciousness along the way.

    LOL! 😅 Let me off this ride!!! 🎢 🤢🤣

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  2. Anonymous
    2025-04-28T01:43:50+00:00

    Microsoft just raised the OFFICE 365 Price, and had not solved the problem. A Trillionaire company can't do this!

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  3. Anonymous
    2025-04-27T22:42:56+00:00

    Another point, in my OneDrive ´s wife thé share folder turn in link in web

    But on computer OneDrive create a folder with same name and suffixe with the hostname of th computer.

    Very confusing for my wife and no sync in share cause she was working in this new local folder …

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  4. Anonymous
    2025-04-27T22:35:37+00:00

    It can’t be a solution for subscribed user.

    I will contact the support and expect they could force thé migration account.

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