Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-04-22T18:29:51+00:00

    All folders are finally back!!

    Was this answer helpful?

    0 comments
  2. Craig Long 18,630 Reputation points
    2025-04-22T18:01:02+00:00

    "The problem with working in the cloud is that Excel files with VBA programming don’t work properly.
    Another issue is that if I create a file on my computer and want to share it, I have to go to OneDrive Web and upload the file manually.
    Also, even though I have a business plan, I’m not sure if I can share files with personal accounts."

    You would need to contact an agent to get your questions answered. When using the cloud PC, you can access all your personal and business files, but sharing personal files may be against the Windows 365 services agreement.

    Was this answer helpful?

    0 comments
  3. Craig Long 18,630 Reputation points
    2025-04-22T16:35:36+00:00

    Hello Craig,

    Many thanks for taking the time to reply with this useful information, before I retired last year I was a for the last 35 years an IT security consultant an much of my day was spent securing cloud computing for my customers, many international blue chips. I designed many systems using cloud computing so I do know of the advantages, but since I no longer have gainful employment to pay the subscription for me, this option is too expensive for ongoing! But no doubt this is useful information for others, again thanks

    You're welcome. The free trial of Windows 365 in the U.S. is $41.00 after the first month. The cloud PC in the free trial is somewhat slower than the PC I currently use to run it on, so I don't always use the cloud PC unless I see an advantage in doing so. So the costs do add up.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-04-22T13:15:35+00:00

    "The problem with working in the cloud is that Excel files with VBA programming don’t work properly.
    Another issue is that if I create a file on my computer and want to share it, I have to go to OneDrive Web and upload the file manually.
    Also, even though I have a business plan, I’m not sure if I can share files with personal accounts."

    Was this answer helpful?

    0 comments