Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-12T14:09:57+00:00

    It's not very clear for me how, but I had this message too. I reloaded the page, went to "Shared with you", tried again. Removed the link from my local folder, forced the sync (stopping it and restarting it). And after several tries, several days, it worked.

    The link was there at the beginning and I hoped this would restore alone as for some users.

    Once I saw OneDrive was looking for changes, it seemed to resync several tens of thousands of files, but nothing happened in the end.

    The day after, I removed to .url shortcut, reloaded the onedrive web page, added the shortcut again... and the feature was back !

    Can't exactly describe a clear process to follow to solve the problem, but I couldn't just stay and wait.

    I can now unsubscribe from this thread, Hope you'll be migrated soon !

    (I was hit two months ago for the first time).

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  2. Anonymous
    2025-04-12T08:17:58+00:00

    Covered earlier in this thread.

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  3. Anonymous
    2025-04-12T08:17:27+00:00

    I got that too and performing a one drive reset (already covered in this thread) solved the issue.

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  4. Anonymous
    2025-04-12T06:27:47+00:00

    Hi, I have the same problem and i have been tried to find a fix since last month ever since. Has the solution been formed for this issue? Please let me know. This is unsettling and I have to face a struggle on daily basis. Its important to be fixed as soon as possible.

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