Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-10T20:19:54+00:00

    Hi, I now have 30000 files in my recycle bin on my Mac, taking up 38GB of my hard drive, which is slowly taking over my hard drive. Most of these are URL files. Why are these being put in my bin?????

    Keith

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  2. Anonymous
    2025-04-10T19:30:59+00:00

    I got this today from MS OneDrive Support, they didn't say ithas been as other have above?? No fix or ETSA in anything below.

    From: Microsoft OneDrive Support Sent: Thursday, 10 April 2025 7:17 PM

    Hello there,

    Thank you for contacting OneDrive support. Hope you are doing well!

    We have read your concern about the shared folder. We sincerely apologize for any inconvenience this issue may have caused you.

    Currently this issue is occurring globally shared folder on PC/Mac redirecting on web this has been identified as a known issue. Our Engineering team has acknowledged it, and a bug report has been filed. We are diligently working to resolve the issue and minimize its impact on our global user base. It has been added to our development pipeline and is expected to be addressed in an upcoming product update.

    In the meantime, you may continue to access the shared files via the mounted folders, despite the suboptimal experience through the web browser where it functions correctly. Please let us know if you are unable to access the shared folders in the web browser.

    We appreciate your assistance in identifying this problem. Please continue to check for updates to the app; we aim to release a fix shortly, although we cannot provide a specific ETA as the solution is currently being developed.

    The .url internet shortcuts will automatically convert back to a folder when the issue is resolved.

    This bug information has been updated in article link Add and sync shared folders to OneDrive for home: https://support.microsoft.com/office/add-and-sync-shared-folders-to-onedrive-for-home-8a63cd47-1526-4cd8-bd09-ee3f9bfc1504

    https://support.microsoft.com/office/onedrive-shared-folders-shortcuts-showing-up-as-internet-shortcuts-a69c3dfe-fa69-4c00-9331-0057d0e2aa83?WT.mc_id=365AdminCSH_Smc 

    Please be assured that we are working diligently to resolve the matter as quickly as possible.

    Please note that we have specialized teams to handle different types of concerns. Since we are from OneDrive technical team, we are trained for issues related to OneDrive and this is why we suggested you connect with the Windows support team. in case you have not heard from them, please share the ticket number so that we may check the status.

    We appreciate your patience and support.

    Thank you for choosing Microsoft support. Please do not hesitate to contact us for any additional concerns.

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  3. Anonymous
    2025-04-10T12:31:07+00:00

    This hasn't fixed it for me. Still internet shortcuts not shared folders. Anyone else get this working?

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