Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

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Anonymous

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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3,079 additional answers

Anonymous

2025-03-18T17:57:39+00:00

i'll give it a shot, thanks!
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Anonymous

2025-03-18T16:53:12+00:00

Issue resolved for me finally today! Had this going on since July 2024. I had been seeing the onedrive taskbar symbol saying processing 2 changes since yesterday. Today i went to the onedrive website, took the folder that was showing as a online link, removed it from my files. Then refreshed the website, went into shared folder and selected the folder again and clicked add to my files. The very next second, file explorer on my computer showed up with that folder back how it used to be before. And the processing changes spinning icon on the onedrive taskbar logo went away. Good luck everyone!
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Anonymous

2025-03-18T16:06:16+00:00

Has anyone lost files and folders when the Parent Account begins to migrate?

2 accounts with shared folders from another account changes 2 weeks ago. Now we think that account is in the process of migrating and we seem to be losing files and files are appearing in shared folders that were not there before.

Will this fix itself? We are missing over 20 gbs of data…important information and when you click on the Documents folder in one of the accounts it is a broken link. HELP!

When my shared in account got converted to a url I found that OneDrive had put them in the Windows recycle bin and I was able to recover them from there.

Maybe you have setup up Windows/OneDrive to not use the recycle bin.
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Anonymous

2025-03-18T15:56:15+00:00

Has anyone lost files and folders when the Parent Account begins to migrate?

2 accounts with shared folders from another account changes 2 weeks ago. Now we think that account is in the process of migrating and we seem to be losing files and files are appearing in shared folders that were not there before.

Will this fix itself? We are missing over 20 gbs of data…important information and when you click on the Documents folder in one of the accounts it is a broken link. HELP!
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