Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-16T15:46:34+00:00

    This likely happened because you had 2 accounts on the same server. Then, one was migrated by them, creating the problem we're facing.

    Once the second account, whichever it was, migrated too, you were good.

    The problem is that we can't speed up by, for example, creating new accounts to replace old ones. It's like they intentionally create new accounts on the old server to prevent us from creating new accounts and moving our data ourselves if this feature is important enough, using more of their resources.

    They're very smart people. It's too much of a coincidence things are broken in a way we can't work around, almost as if it were intentional. Otherwise, if you're migrating people to a new datacenter, why in hell would they put NEW accounts on OLD servers just to migrate them later?

    They possibly want to break things for heavy users that would move their data manually if that were possible.

    It feels they're intentionally breaking it to "quiet fire" unwanted customers.

    If you need the feature you can't just sit around for 9 months on a gamble to know if or when you'll leave.

    Can someone explain why would it make sense to have NEW accounts using the OLD server if you're migrating everybody? Or are the load balancing between two datacenters and there will be always a group in one side, another in another side, and the problem will never be solved and we can be always relocated without warning based on hidden criteria like usage, behavior, geo location etc?

    Sorry for ranting.

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  2. Anonymous
    2025-03-16T15:03:31+00:00

    I did nothing. The Link in the exxplorer disappeared, and i saw that onedrive app icon was syncing something. the only thing i did, was to pause sync and restart it, because it was syncing very long. after that i just went to my onedrive via browser and re-linked the shared folder to my folders. maybe this would not have been necessary if i did not delete the connectio first. I think it should fix all itself.

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  3. Anonymous
    2025-03-16T15:01:00+00:00

    You mean you can't access to the folder even from the web browser? I can't either. I don't know why it happened.

    I've been working on the folder for 4 years. I've never imagined this could happen.

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  4. Anonymous
    2025-03-16T14:54:47+00:00

    just out of curiosity, did oyu have to do anything, or did the URL dissapear and it just started to work again?

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