Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-10T14:00:44+00:00

    I have a personal subscription but I was thinking about switching to their business subscription to possibly fix the issue. Is this issue consistent with the business subscriptions as well?

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  2. Anonymous
    2025-03-10T13:51:56+00:00

    Dear "customer services"

    I pay £90 a year for this and it's completely unusable as the links do not work!

    Please can you advise me and the other people on here when this will be resolved ???

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  3. Anonymous
    2025-03-10T13:34:43+00:00

    abordagem de solução interessante, mas infelizmente isso não funciona. Ele para na etapa em que preciso colocar minhas informações de login.

    Eu configurei o nome de usuário e a senha, mas a janela continua aparecendo.

    EDIT: desativei o 2FA e agora ele salvou os dados de login, mas agora recebo uma mensagem de erro ao tentar acessar a pasta:

    It's been working fine for 7 days! I've already done the procedure on 5 different accounts because I provide services to third parties.

    I don't recommend that you disable 2-factor authentication.

    I recommend that you create an app password by accessing your OneDrive account through your browser, security, manage how to sign in and scroll down to app passwords.

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  4. Anonymous
    2025-03-10T13:04:00+00:00

    i dont know neither

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