Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

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Anonymous

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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3,079 additional answers

Anonymous

2025-03-09T13:42:00+00:00

Me too. Our Family 365 has multiple users. The one that has not been migrated is the one that holds most of the files. It almost seems like Microsoft intentionally delays migrating accounts with large amounts of data.
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Anonymous

2025-03-09T13:18:19+00:00

+1.

Experiencing exact same issue.

MacOS Sequoia, latest OneDrive.
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Anonymous

2025-03-09T10:25:53+00:00

Hi all, I observed the same behavior today, and I'm very disappointed, furthermore as a paying customer. OneDrive was one of my favorite MS product, this is by far the biggest dealbreaker (and I really don't want to search for nor try any manual solution for an issue that shouldn't be there in the first place).

Dear MS teams, please INFORM your customers when you have such breaking changes coming and FIX THIS (well, you'll probably lose 3 customers anyway on my side since those changes are unacceptable).
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Anonymous

2025-03-09T09:07:06+00:00

Hello! It is March 2025 and I have encountered the same issue now (folders do not open on dektop, only in browser). What is the fix?

Hi, there is no official fix from Microsoft.

Some users report to have fixed by creating a new Microsoft account and then moving and sharing the data from the new account.

However, this procedure isn't so quick and easy, and could be quite painful if the old Microsoft account is also your primary email address and/or you have linked other services such as Microsoft 365 or gaming licenses (I personally own a Flight Simulator license).

What I did to solve the issue was to migrate to a different service.

As I primary share data with my wife, and we both own an Apple account, I moved and shared the data to iCloud Drive.

I guess this may work also with other services such as Mega.io, Box Drive, Dropbox or Google Drive.

Kind regards,

/alex
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