Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-07T12:12:27+00:00

    Yup, that's it from me, folks. Switching to dropbox if not resolved by Monday. The amount of man hours I've spent recreating accounts and pulling my hair out is not worth the office 365.

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  2. Anonymous
    2025-03-07T11:36:05+00:00

    Yeah, that's almost impossible to make a backup.

    I have lots of stuff shared with 6 accounts, if you count the transfer limit, let's say I want to download 5TB for backup, it would take at least a week downloading stuff FROM THE WEB because it doesn't let you download in File Explorer.

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  3. Anonymous
    2025-03-07T11:33:14+00:00

    Thanks. I'd prefer to dump OD.

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  4. Anonymous
    2025-03-07T11:22:30+00:00

    Its possible that following would work:

    1. Do backup
    2. Cancel your subscription
    3. Create a new microsoft account (this should get you the new version of OneDrive server side)
    4. Buy the subscription on the new account
    5. Restore to the new account

    If you want to use the same loigin name:

    1. Delete the old account or change the primary email address and delete the old one from the old account
    2. Change the primary email address of the new account to the previous email address

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