Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-05T12:38:37+00:00

    Thanks for suggestion, I'll try it when everything else fails. Time to move from 321 strategy to 422 I guess.

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  2. Anonymous
    2025-03-05T12:26:49+00:00

    As a temporary solution, you can install RaiDrive on the client and sync the shared folder only, it will load it with a drive letter.

    If you want to make a local copy of the files, it will always be more convenient to copy / paste in the file explorer

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  3. Anonymous
    2025-03-05T12:17:56+00:00

    Dear Microsoft,

    In received an email from support that this is a major issue on Microsoft side an you are working to resolve it. However it is taking you months now.

    The issue makes onedrive virtually worthless within our family.

    A solution is very much soon requiered. Transferred everything to gdrive with great effort and problems because of ‘total length of characcters for filenames/folder structure’

    Really bad this happened without any notice.

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  4. Anonymous
    2025-03-05T12:10:11+00:00

    Which Recycle Bin do you refer to?

    On Local computer? Sorry, this is the first thing I'm disabling on fresh Windows installation.

    On Family Member Onedrive? It's empty...

    We are talking about 200K + files (mostly photos) about 300GB. YES, they are still in cloud and I can't sync them with client. It's gonna be a long night.

    I guess, Microsoft is rolling out the Copilot OneDrive update, this is he last place I haven't seen that stupid icon yet.

    Sigh.

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