Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-05T10:59:36+00:00

    This seems pointless.

    Not only Onedrive turned shared folders to links, it completly WIPED OUT all the data from disk on family member account computer, where Files on Demand option was turned off and all files were synced.

    This is some pathetic joke.

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  2. Anonymous
    2025-03-05T10:35:14+00:00

    It is so, the account that shares the folder from OneDrive has 'search' at the end, and the account that also has 'search' at the end displays the folders correctly. The second account that ends with 'OneDrive recovery' displays the shared folders as URLs. It seems to me that MSFT might have done this intentionally and doesn't want to fix it. The question is how to change the online version of OneDrive.

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  3. Anonymous
    2025-03-05T09:34:46+00:00

    They say they know the issue and they are working to solve it, they say they guarantee the access in local to the shared folder.

    It's long time and we still do not see any improvement.

    That's why we need to shout very loud and show Microsoft our complain: if we tell it each other, it has no effect.... Let's stop pay for example

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  4. Anonymous
    2025-03-05T08:57:05+00:00

    I see this issue has been reported over and over, but it is still unresolved as of March 5, 2025.

    The folders in my OneDrive that are shared with me by other users, used to be managed as fully functional local synced foledrs, just like any other, up to last week. Now, they are listed as .URL links to OneDrive web page online, making it impossible to access individual files or subfolders locally.

    How do I revert OneDrive to previous operation mode?

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