Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-27T17:57:31+00:00

    exactly the same here since 26.2. Microsoft is so bad in such matters. They don't do a proper code review. Errors that have been corrected are reintroduced in new versions. Nice

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  2. Anonymous
    2025-02-26T22:37:16+00:00

    Microsoft should fix this or just come out and announce that they have no intent to support local-drive OneDrive functionality for personal family accounts.

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  3. Anonymous
    2025-02-26T21:24:06+00:00

    Hi and thanks!

    Regarding the OneDrive edition, we are using personal OneDrive, as part of Microsoft 365 Family subscription.

    I've tried some of your steps, because i'm unable to do them all, I have no access to PC's right now, but i don't think this issue has anything to do with the OneDrive apps that we install. OneDrive is a Cloud, you don't even need any kind of device to sync, you can use it on the website - we can have the computers turned off, OneDrive uninstalled from PC's, but still work with OneDrive on the website - and i think the problem is here, the OneDrive website backend.

    I tried a simple step:

    1. Using OneDrive website i created a new folder on the sending account and shared with the destination account.
    2. I went to the destination account and added the shortcut to the folder.
    3. The shared folder is a shortcut URL and not a "real" shared folder. I can see that it's a shortcut URL and not the real folder, because on OneDrive website if the shared folder is working it shows more information about it, like the size. If the size doesn't show, then it's an URL to the OneDrive website.

    So unfortunately this didn't solved the issue, however i've done more testing...

    I tried a reversed sharing and it worked!!

    Instead of sharing from the main account where we have all the information, i shared a folder from the previous "destination" account to the previous "sending" account and it worked!! This won't solve my problem, but maybe it can help someone to mitigate their issues with this problem.

    I also noticed that on the accounts that have NO "Search" on options the sharing experience is different from the accounts that HAVE "Search" on options, and i now think the accounts that have NO "Search" on options are the NEW ones, keep reading...

    About the versioning, i wondered if the OneDrive site had any kind of version, so i investigated the page source and i found different versioning between the accounts, here are some examples:

    Account currently sending the shared folder:
    https://res-1.cdn.office.net/files/odsp-web-prod_2025-02-07.009/odclightspeedwebpack.manifest/plt.listviewdataprefetch.js https://res-1.cdn.office.net/files/odsp-web-prod_2025-02-07.009/odclightspeedwebpack.manifest/186.js

    Account currently receiving the shared folder and not working as it should: https://res-1.cdn.office.net/files/odsp-web-prod_2025-02-14.011/odclightspeedwebpack.manifest/plt.listviewdataprefetch.js
    https://res-1.cdn.office.net/files/odsp-web-prod_2025-02-14.011/odclightspeedwebpack.manifest/188.js

    Notice the different versioning? I think this is what is causing the issues:
    1. Folder sharing between same versions - WORKS

    2. Folder sharing from new version to old version - WORKS3. Folder sharing from old version to new version - DOESN'T WORK

    I really hope this is useful to help fix the issues!!

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  4. Anonymous
    2025-02-26T00:47:09+00:00

    After months of having this problem, I can give you some pointers.

    It seems that there are two versions of OneDrive Personal. The folders on the PC only work well between accounts with the same version.

    Without warning, some accounts change versions, so from one day to the next they can no longer use that folder and it becomes a simple link.

    On the OneDrive website, in options you can identify which version of OneDrive that account has. There are many differences, but I am attaching a screenshot to quickly identify if you are on the new or old version.

    Microsoft would have to migrate everyone to the same version, and it would have to be a process of a few days, but it has been having this problem for 9 months now.

    We want a solution now!!

    Image

    That's true. It was not possible to share between people who have the search option in the web version of OneDrive and those who don't. In other words, there is nothing we can do on our side at the moment.

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