Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-03T16:24:40+00:00

    Any official communication that this is resolved?

    I tried re-sharing a folder, but still the same issue as described.

    None of the folders that are shared with me are displayed as a folder, still a web link.

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  2. Anonymous
    2025-03-03T15:54:34+00:00

    Yessss

    Something has changed .. for the better..

    Suddenly my Shared Folder has reverted from a web-link to a local folder (again)

    Image

    and is now syncing all the sub-files and folders

    It seems like Microsoft has finally found a way to fix the issue.
    However I am still cautious ... let's see if it stays like this .. and let's see if other people are also experiencing this fix

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  3. Anonymous
    2025-03-03T15:45:22+00:00

    i have the same version but it still doesn't work :-(

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  4. Anonymous
    2025-03-03T15:32:38+00:00

    Great news!

    Can you check which version you have now?

    My (bad) version right now is 25.020.0202.0001 (64 bits)

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