Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-03T14:26:35+00:00

    Mine seems to have magically fixed itself today - perhaps the M$ coders finally figured it out and fixed it!

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  2. Anonymous
    2025-03-03T14:20:12+00:00

    Guys, it's working for me as of 10 minutes ago.

    Created a new folder in my OD, shared it with X, opened the message X received, when I opened it in the browser clicked on "Add to My Documents", and it's working.

    It shows as a link/folder in Windows Explorer.

    Image

    Tested between users sharing a paid family licence and with one outside sure with a free OD.

    Hope it works for you all soon.

    That's not helpful as I can't create new foders in the accounts not owned by me.

    For shares that are still correctly working as folders I see this

    For broken shares ones acting as links I see this

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  3. Anonymous
    2025-03-03T14:17:25+00:00

    We're sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result.

    Would you like us to repair now?

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  4. Anonymous
    2025-03-03T13:51:57+00:00

    This happened to me a coupe of weeks ago - a folder my wife shared with our joint documents (both available in explorer) started linking to onedrive website rather than a local copy. Now it doesn't work at all so i have to log into web based onedrive each time to see our shared files. This is very frustrating so hoping a solution comes soon.

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