Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-25T12:32:41+00:00

    That's indeed the problem. Looking at the recent grow in notifications on these topics they recently upgrade lots of accounts. Let's hope all will be upgraded soon. You can distinguish the Onedrive version also on your start page.
    Old (New and Upload):

    New (Create and Upload):

    After months of having this problem, I can give you some pointers.

    It seems that there are two versions of OneDrive Personal. The folders on the PC only work well between accounts with the same version.

    Without warning, some accounts change versions, so from one day to the next they can no longer use that folder and it becomes a simple link.

    On the OneDrive website, in options you can identify which version of OneDrive that account has. There are many differences, but I am attaching a screenshot to quickly identify if you are on the new or old version.

    Microsoft would have to migrate everyone to the same version, and it would have to be a process of a few days, but it has been having this problem for 9 months now.

    We want a solution now!!

    Image

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  2. Anonymous
    2025-02-23T22:25:08+00:00

    I have fixed this for 1000 of people and the only time it’s failed is when you try and mix the business version of OneDrive SharePoint and the personal version of OneDrive you cannot share folders between these two different OneDrive systems and they are not compatible together. Both users have to be on the same version And they both have to be a paid account.

    The other thing that can mess it up is not removing the folder and its contents out of the OneDrive. Moving it within the OneDrive does not fix it. You must completely take it out of the OneDrive. I placed everything into a working directory at the root of the sea Drive and move everything in there then I make sure the share is removed off the other computer, not moved around completely deleted, and it should not be showing up online in the shared folder list.

    You must create a new folder in the OneDrive that’s being shared. Wait till you can see it on the web version of OneDrive and then set your permissions set read right on the folder by itself. In about 10 minutes, you should be able to see this folder on the second computer. Click download to folder reboot the computer at this point, and it will come And it be successful to put things in. At this point on the sharing computer, you can move into the new folder. Everything you wanted to share do not overwrite the folder. Just move the contents into it and these will slowly show up on the second computer over the next few hours. I personally reboot both machines at each step to make sure it takes so by the time I get to this point, I’ve rebooted each machine three or four times making sure each step works. If you ever turn the route directory that you’re sharing to read, only the share will disappear And turn into a shortcut. It is impossible to fix by changing it back. You must follow the same procedure from the start to get it working again and remember do the shares in the web version not on the local machine.

    Apart from the fact, that it doesn't work here (personal version), it is a crazily cumbersome task to just share a f'in folder with another account. Who made up this strange routine? This is the way, the biggest software company in the world offers their customers? Wow...

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  3. Anonymous
    2025-02-20T02:54:19+00:00

    Same problem has started reappearing as all my shared folder has now turned into shortcuts again **cries**

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  4. Anonymous
    2025-02-04T16:21:06+00:00

    At this point, I think they simply gave up on solving it or it was simply planned!
    The second option seems more obvious to me... force us to sign to an enterprise plan... more money more better, right?

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