Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-11-08T15:22:55+00:00

    Of course it is. They genuinely do.not.care.

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  2. Anonymous
    2024-10-17T01:58:35+00:00

    Hello PradeepSG,

    Welcome to the Microsoft Community.

    From your description, sorry to hear that you have experienced some issues with OneDrive shared folders. Recently we have received a lot of reports similar to yours and have confirmed this problem is related to a bug in OneDrive sharing folder feature. For now, unfortunately, we have to say there's no workaround yet.

    We completely understand your opinion and needs for this feature. Sincerely apologize for the inconvenience you have experienced, and we'll keep to the latest progress for this issue from Microsoft. Once resolved we'll get you informed.

    Thanks for your patience and understanding. Should any uncertainties arise subsequently, please feel free to seek assistance once again.

    Best Regards,

    William.Y | Microsoft Community Support Specialist

    Is there a timeline for a fix for this? This is killing me and basically makes the One Drive functionality useless. If I knew a rough idea on timing or confirmation if Microsoft is actually working on a fix I would feel much better. Should I go back to Google Drive??? Please don't make me....

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  3. Anonymous
    2024-10-10T10:40:05+00:00

    In my case, the only thing it does is to keep the web link on the PC, it is not transformed in any case into a folder.

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  4. Anonymous
    2024-09-30T09:37:57+00:00

    Microsoft have no intention of fixing this. It's months old an affects tens of thousands of users, including me and my family.

    It's rediculous that Microsoft thinks it can keep telling the world they are aware of it and working on a fix. They are not.

    They are removing a feature that the user base relies on. They are just waiting it out for everone to either leave or find another work around for their use case.

    Disgusting behavior from this company. I've been a supporter of Miscrosoft for decades but that is now over. Corporate greed is going to win this one. Everyone else using this feature will suffer as a result.

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