Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-06-20T09:44:36+00:00

    I've got many businesses depending on this **** to function, and I'm the one coping the abusive phone calls from OneDrive users, not Microsoft. This issue has gone on far too long and I'm currently looking into alternatives. I'm done recommending this garbage. Microsoft needs to pull its head in.

    FYI, I have pulled all my personal and business data from OneDrive and will be using alternative solutions moving forward. This is a major screw up from Microsoft, and sadly it isn't the first I've experienced. I will never forget the 6 months or so I couldn't use it natively within iOS/iPadOS (files), basically rendering OneDrive useless on iPhone and iPad despite me paying for the privilege. You want to pitch me "the cloud is the future", then you better do that **** right out the gate.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-06-19T13:05:19+00:00

    This is simply unacceptable! It has been more than 10 days since the problem was first reported, and no one at Microsoft has taken any action. My team of over 20 people is starting to consider switching platforms. For the first time, Google Drive seems like a better option...

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-06-16T19:03:48+00:00

    I haven't see Microsoft acknowledge this issue on their status page (which shows no problems with OneDrive) or on twitter (where the OneDrive account is blithely promoting the fun and greatness of OneDrive).

    If anyone is left on Twitter or other social media, please start making a stink. It seems like Microsoft will not make this an urgent issue until they suffer some poor PR.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-06-12T14:17:25+00:00

    Hi, its been almost a working week since these problems started. there are businesses that has been really affected by this problem, and soon might just start leaving one drive for something simular if this problem will not get fixed. please, we as subscribers to this service really depend on some features that has been missing from what we subscribed to. please fix it

    I couldn't aggre more. I have already started the transfer to another platform.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments