Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-23T09:40:21+00:00

    I also have this problem on several laptops. I hope for help soon

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  2. Anonymous
    2024-06-23T04:50:48+00:00

    I have a cake something with Microsoft.Onedrive and have had it open for twelve days, The owner doing it's requesting the same information over and over again and no fixes are suggestions.They gave me originally a list about half a paid plan.I went through all of those nothing helped.

    For my clients I install goodsync paid version on hp mini and allow onedrive to download the sync folder from the sharing account and It push the shared folder to the cloud onedrive of the receving folders and it set to sync both was. This is what we use before one drive develop the Share folder sync. It works great but can't make sure the machine stays on all the time and it's syncing.

    To both users, it looks and is does functioning normally and correctly Then you can maintain security settings also. It is possible to share to multiple onedrives.

    Jerry at Go iT Pro

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  4. Anonymous
    2024-06-23T00:42:40+00:00

    This is beyond a joke now. When will this be fixed, its impacting my business severely !!!

    Can someone from Microsoft provide any update

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