I won't bother with this anymore.
This is prime enshifitication.
The entire world is being enshitified.
They took market share, now they own it.
They can do whatever they want and we have nowhere to run but ourselves.
They know their product is getting worse and it is VERY intentional.
They profit, we lose.
Same with governments. We lost.
I will have to leave the conversation because I am tired of getting emails with messages from people who came here and didn't bother to read at least enough to see their problem is also faced by many others and prefer to tell their entire life story instead of just saying "me too" shortly.
Microsoft wants profit. Not happy customers.
Governments want to control us, not to serve us.
We're doomed. We lost.
We're going down since late 80's. They figured out they could profit more by letting "real users" (the ones who actually use what they pay for) without service.
They also labelled us as "Karens".
At least, in the past, we could ask to speak to a "manager". Now, the most we get is a call center in India that hires people at semi slave jobs and are there to face conflict without enough power to do anything to help, because they're not hired to help but to "delay, deny and defend" their employer.
I know uncle Bill loves his money but I don't think even he would agree with these policies.
It's not acceptable that a topic like this doesn't get a top tier person from Microsoft apologizing to us, personally, taking responsibility and fixing this situation.
What they're doing to us is worse than showing a middle finger.
Goodbye (soon, I will still subscribe for the topic for another 24 hours but I'll be done with it afterwards, sorry).