Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-21T07:54:34+00:00

    Hi Chandy,

    I'm experiencing the exact same issue on both my Mac as well as my Windows 10 machine.

    Please keep us updated with progress the resolution in this regard.

    Kind Regards

    Dean

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  2. Anonymous
    2024-06-21T06:52:39+00:00

    Hello, Abhinav Sharma4

    Welcome to Microsoft Community.

    We are aware of the issue and are working on resolving it. The url files will automatically convert back to folders when the issue is resolved. For now, we recommend accessing shared folders that are in this state on OneDrive.com.

    Please refer to this information here:

    Add and sync shared folders to OneDrive for home - Microsoft Support

    Best regards,

    Thomas C - MSFT | Microsoft Community Support Specialist

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  3. Anonymous
    2024-06-21T03:39:40+00:00

    Hello, Orlando Nikolai

    Welcome to Microsoft Community.

    We are aware of the issue and are working on resolving it. The url files will automatically convert back to folders when the issue is resolved. For now, we recommend accessing shared folders that are in this state on OneDrive.com.

    Please refer to this information here:

    Add and sync shared folders to OneDrive for home - Microsoft Support

    Best regards,

    Thomas C - MSFT | Microsoft Community Support Specialist

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  4. Anonymous
    2024-06-20T23:29:29+00:00

    I think I may have figured out what change they made that started this issue. The verbiage between the mobile app and their browser for adding things to your own drive is different.

    On the browser it says to "create a shortcut" which sounds suspiciously like what all of us take exception to our desktop apps doing.
    On the mobile app it says "add to my OnedDrive" which when I click on it says "By adding (folder name) to your OneDrive, you can sync it on your computers with your other OneDrive files." That is the behavior we expect. We don't need shortcuts to the folder in question. We need the actual folder in question to sync with our OneDrive accounts.

    I've attempted to use the mobile app to create a new version of the folder, but it throws an error every time suggesting: It's either been moved or deleted or that I may not have editing permissions.

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