Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-10-20T23:51:23+00:00

    The annoying thing for us... we were drawn to OneDrive because of the 1TB storage for all family members with 365 family. We actually paid for Office365. Dummies are us for trusting MS to provide a solution as advertised...

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  2. Anonymous
    2024-10-19T13:57:46+00:00

    It already has been more than 4 months since the problem appeared.

    Is there any update on this issue?

    Is microsoft actually working on this problem to resolve?

    Don't they care people switching to google drive and losing millions on one drive subscriptions?

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  3. Anonymous
    2024-09-24T15:08:28+00:00

    Yeah that's not even a remotely acceptable solution. Nobody is ditching their OneDrive account and creating another one for this to work, especially people who are paying for O365 that includes OneDrive, and people using work or school accounts CAN'T do that.

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  4. Anonymous
    2024-07-28T00:04:50+00:00

    I have pCloud that I subscribed at Black Friday thinking it is safer to have 2 solutions.

    PCloud sub is also available as pay once and use it for a lifetime.

    Business subscription for teams.

    They regularly offer 70 or 80% off. For your b'day, for Black Friday etc. on lifetime subscriptions.

    2 things I like that onedrive does not offer:

    1. You can get a personal file-drop address and share it with anyone.
    2. You can personalise shared folders with your logo/banner and comments etc. Nice for sharing with clients.

    Enjoy !

    Christophe

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