Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-11T01:25:26+00:00

    Class Action - this totally broke basic, useful, and critical capabilities - FOR OVER A YEAR!

    We all deserve full refunds of our MSFT subscriptions during this period.

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  2. Anonymous
    2025-04-18T12:20:21+00:00

    Hey all, update from my side: all my accounts have now been migrated to the new OneDrive backend. My shared folders work fine now. It "only" took ~2.5 months for me, I consider myself lucky compared to others in this thread.

    Once I detected the account sharing a folder was also migrated, I had to remove the URL link from my account and add it again so that OneDrive can sync it again as a local folder. It wouldn't do it automatically.

    I wish you all great patience, or enough courage to switch to another provider.

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  3. Anonymous
    2025-04-16T22:42:01+00:00

    Open your OneDrive account (onedrive.live.com). Click on the gear in the upper-right corner, then Options. On the Options page, if the bottom option in the left menu is "Search", you're on V1. If it's "Restore Your OneDrive", you're on V2.

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  4. Anonymous
    2025-04-10T09:46:38+00:00

    Hi James,

    No, thats the point, there is no Add to OneDrive if you have this issue, it's gone and you only have Add Shortcut as a choice. If you remove the shortcut and try again, same, there is no add to OneDrive. If you create a new folder, share it, the other person whether sharded by link or email will be able to open the share, but not add it.

    I'm supposedly migrated and it still does not work. I'm currently backing up everything, then I'm going to delete everything, remove onedrive app and start again to see if that fixed it.

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