Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-18T12:59:24+00:00

    SO IF YOU CANNOT JUST WAIT FOR MICROSOFT TO FIX ….

    I can confirm that Mountain Duck ($39 one-time license per user multiple devices) will restore functionality on a MAC. There is a PC version but I have not installed it. Mountain Duck installs in less than 5 minutes (provided you install it in the MAC application folder). It has a profile for OneDrive and if you grant MD access VIA the OneDrive web interface (MD takes you to the correct login place) then it puts OneDrive back in Finder as you are used to seeing it. It is a really smooth auto-install. I haven’t had it long enough to speak for it’s synchronization functions between local drive and OneDrive but it has the functionality that appears to give you control over when files are stored locally and synced.

    Finally, I DOUBT THAT THIS PROBLEM IS REALLY A MIGRATION ISSUE. I was in the initial group of users that posted to this thread in June-July of 2024. Notice that most, if not all, of the initial complaints were from MAC users. Does anyone think a migration process would have any sensitivity to whether a file is being shared with a MAC? Just doesn’t fit. If it’s already gone on for 9 months, do you think they’ll suddenly resolve next week?

    AND MICROSOFT …. If you care…. :-) …. You could offer to reimburse us for our Mountain Duck license (discount next year’s subscription) or just buy the company and embed it in the product —- and then you can go along your merry way ignoring us as usual.

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  2. Anonymous
    2025-03-18T09:14:29+00:00

    Hi Jerome

    I totally agree. Can people please READ all the posts.

    If MS are accelerating the migration then loads more will se the issue before all are migrated. This is because as higher volumes get migrated then those still waiting may well see shares from the newly migrated turn into links !

    The Storm before the Calm

    People ...please only post if you have anything technical to add. This isn't a chat line and the noise will obscure the important stuff

    I am coming out of this as well as my mailbox cant take anymore

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  3. Anonymous
    2025-03-18T08:40:17+00:00

    Of the other accounts, 6 are on the Old - api.onedrive.com/v1.0/.... and 8 accounts are on the New - my.microsoftpersonalcontent.com/_api/v2.1 (yes there is now a 2.1 version even before all the accounts are migrated).

    2.1 API endpoint is the one used in Photos, it supports fetching of Live Photos and 2.0 does not. If you're not in "Photos" tab, you'll likely see 2.0 instead (at least I do).

    Speed up the migration Microsoft!!!

    Indeed...

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  4. Anonymous
    2025-03-17T13:57:24+00:00

    This morning, my OneDrive (Personal) reset itself without any warning and began "Processing changes," fluctuating through thousands of files. This occurred simultaneously on two laptops without any action on my part. OneDrive continues to set new records for unreliability and unusability

    You just witnessed the migration to new backend in realtime. If you had any shared folders turned links, you might want to remove and add them using web interface, they should then reappear as normal files again. Or just wait, they'll turn themselves back automatically - it just takes a while.

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