Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-03T03:24:12+00:00

    It's not in start menu, it's in File -> Start (Base) of the Office app you have open...

    ..."In the open Office application, click on File - Start.

    The shared file that you have just opened is displayed under Recently used.

    Right-click on it and select “Copy path to clipboard”."...

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  2. Anonymous
    2025-03-03T00:15:25+00:00

    This does not appear to work in windows 11. I see the file in start menu, but there is no "Copy path to clipboard" option on right-click.

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  3. Anonymous
    2025-03-02T19:53:05+00:00

    Same problem. Uninstalling/reinstalling OneDrive sync client did not help.

    Furthermore the link of the shared folder disappeared too.

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  4. Anonymous
    2025-02-28T21:00:11+00:00

    I woke up this morning to a mess! Link to online only and when onedrive opens it flashes/flickers...WARNING to all - this is enough to cause a seizure!!. What the heck is going on.....so frustrating, we must be able to to do something as this has got to be a breech of contract...I am so tired of just "sucking it up" and not getting what I am paying for - if they want our money through co-pilot that badly just flipping say so....I am too old and tired of this ****. Every day it is something else with microsoft....

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