Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

109 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-07-11T16:44:24+00:00

    Exactly!! In 20 days I'll stop paying them, never again

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2025-07-06T07:16:14+00:00

    I have the same issue. And, the response from Microsoft might as well have said, it's not their problem. My hunch is they intentionally slow download speeds, so copying and removing your content is substantially more inconvenient for the user, sustainably lowering their cancelation rate. I mean, it is the same reason you can't click 1 button to select everything and then select download, and you have to outsmart the system or individually select every item separately. While, these tactics are rather shady and distasteful, it is their platform so they can make it a slow as they want to. If I am wrong, I hope someone from mircosoft can offer a better explanation. My speed tests say i can download 100x - 200x faster than what onedrive is currently downloading at 1-2mbps.

    exactly! i have around 400GB on my 1TB onedrive storage, i was paying them for a few years by now but now im gonna cancel it just because of the slow download speeds, i download everything i dont care how long it will take ill keep my pc 24/7 but it will be worth it. ill transfer everything to google drive and hope they don't use this BS method.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2025-06-24T02:54:58+00:00

    This doesn't make you look smart. It is demonstrably complete and utter nonsense to think that MS doesn't have just as much bandwidth available as other cloud storage providers. Yet.... <10mbps for OneDrive.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more