Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-27T00:32:23+00:00

    Exactly, Onedrive is sucks, and microsoft engineer support is nothing.

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  2. Anonymous
    2024-11-25T05:23:43+00:00

    Similar problem for me. I have a 64bit Windows laptop and 800Gb of photos and video that I want to download from OneDrive (and then move to an Apple environment). As discussed / commented there are plenty of people with the same, slow download issue.

    To work around it somewhat I am now using the OneDrive app which is installed on the laptop.

    I have reasonable hard drive space on my laptop so I am able to (a) select a folder in OneDrive then (b) right click to access "Always keep on this device".

    This downloads the folder/files at a more acceptable (but not fast) 3-4MB/s compared to 50-120KB/s from the browser. I can then move them to a large SSD until I'm ready to start uploading to Apple.

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    This process may be obvious to everyone already (if so my apologies) but it has helped me commence the process of moving my files without waiting weeks/months.

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  3. Anonymous
    2024-11-25T04:28:15+00:00

    We are all living with Onedrive issues as a showstopper for more than one Christmas now and one more Christmas in a month now. I have asked Microsoft for refund of laid money for onedrive subscription. All should ask refund.

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  4. Anonymous
    2024-11-25T03:27:14+00:00

    Of course if you only have a few files then using OneDrive to download is a pain but not insurmountable.

    BUT if you have 1,000's of files (like a lot of people do - that's the purpose of using a Cloud drive) then it's not useful to use your proposed method. Thanks anyway.

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  5. Anonymous
    2024-11-19T19:26:01+00:00

    I have the same problem.

    Changing settings in the One Drive desktop application do "limited 100.000 KB/s" solved it.

    I never had that problem with Google Drive. I'm only using microsoft due compliance issues with my employer. But I woud never use it if I had the choice. It is all junk besides Excel and Powerpoint.

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